Warranty/Installation Guide

Our Caulfield apartment was recently renovated, which included laying a new floor by Brodie from Karma Flooring. The results are excellent. We are thrilled. The whole experience, from advising on product selection to installation to ongoing care, was fantastic. The quality of workmanship and attention to detail, floor levelling, finishing around the corners, and matching boards ensuring a continuous visual flow, but a few examples. Brody and the team are total professionals who deliver excellent customer service. Nothing was too much trouble. I highly recommend the team at Karma Mark Gardiner Read Less

The team at Karma flooring are so incredibly helpful and informative. They aren’t pushy and don’t upsell, in fact in my situation they recommended the cheaper option of laminate would be better for my situation instead of the vinyl and hybrid I was looking at which was 2-3 times MORE in price. They went over and above in my dealings with them and I am super happy with the entire transaction. I would highly recommend Karma flooring to everyone. Read Less

Karma Flooring were an absolute pleasure to deal with. I can highly recommend them for flooring compared to one of the major retailers I had dealt with previously. The price point at Karma Flooring is reasonable with no add-ons/ surprises. Fran was super helpful and knowledgeable, and made the whole process run smoothly. The recommended installers and their team did a great job too. Thank you so much to Karma Flooring and Advanced Flooring Installations. Read Less

Karma flooring made the journey of replacing my carpet with floorboards a lot easier. From my very first contact with them over the phone and subsequent store visits and numerous follow up phone calls, they were always a pleasure to deal with. Rick is very generous with his time and knowledge, carefully explaining everything to me. My searches online and discussions with other flooring retailers had left my confused with contradictory information. The pricing was also very reasonable, matching the cheapest I could find. The recommended installers also did a fantastic job too. Thank you to Karma flooring and Advanced Floor Installations. Read Less

My whole experience with Karma flooring was very good. We had Fran helping us from the beginning to the end. She is very knowledgeable, giving us advice when we needed. Gave us some samples to take home. Not being pushy, giving us time to decide which I like. A big thanks for recommending Wesley and team from Advanced Flooring Installation. They are very good. They are very professional. Finished the job on time as promised and helpful. Would highly recommend Karma Flooring and Advanced Flooring Installation. Read Less